Privacy Policy

Effective Date: February 15, 2026


Thank you for visiting Palmyra Products Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website.

 

  1. Information We Collect

  • We may collect personal information such as your name, billing/shipping address, email address, phone number, and order details when you make a purchase, create an account, contact us, or otherwise interact with our website.

  • We may also collect limited technical information (such as device/browser information, IP address, and basic usage data) to help operate, secure, and improve the website.

  1. How We Use Your Information

  • To process and fulfill orders, including payment processing, shipping, returns, exchanges, and warranty/support requests.

  • To provide customer service and respond to inquiries.

  • To send transactional messages (e.g., order confirmations, shipping updates).

  • If you opt in (or where permitted by law), to send marketing communications about products, promotions, and updates. You can unsubscribe at any time using the link in our emails or by contacting us.

  • To maintain the security of our website, prevent fraud, and comply with legal obligations.

  1. Age Restriction (Legal Smoking Age)

  • Our website and products are intended only for individuals who are of legal smoking age in their country, province/state, or region.

  • By accessing, browsing, creating an account, or purchasing from our website, you confirm that you meet the legal smoking age requirement where you live.

  • We do not knowingly permit access to, or collect personal information from, individuals who are below the legal smoking age. If we become aware that we have collected personal information from someone below the legal smoking age, we will delete it and may cancel associated orders.

  1. Security Measures

  • Palmyra Products Inc. uses commercially reasonable, industry-standard safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Services and Disclosure

  • We do not sell your personal information.

  • We may share personal information with trusted third parties who help us operate our website and business (for example: payment processors, shipping carriers, ecommerce/website hosting providers, analytics providers, and customer support tools), only as needed to provide services to you.

  • These providers are permitted to use your information only to perform services on our behalf and are expected to protect it.

  • We may also disclose information where required to comply with applicable law, enforce our policies, protect our rights, investigate fraud, or respond to lawful requests.

  1. Cookies and Tracking Technologies

  • We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve your experience.

  • You can control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

  1. Links to Third-Party Websites

  • Our website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

  1. Data Retention

  • We retain personal information only as long as necessary for the purposes described in this policy, including to fulfill orders, maintain business records, resolve disputes, and comply with legal requirements.

  1. Updates to This Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

  • If you have questions or concerns about this Privacy Policy or your personal information, contact us at info@palmyraproducts.com. Your inquiry will be directed to our Privacy Officer.