Politique d’expédition

Shipping Policy for Palmyra Products Inc.

Effective Date: November 23, 2023

Thank you for choosing Palmyra Products Inc. for your cigar and golf accessory needs. Please review our shipping policy to understand the terms and conditions related to the shipment of your orders.

1. **International Shipping:**
- We are delighted to offer our products to customers worldwide. Palmyra Products Inc. ships to any country, ensuring our global customers can enjoy our premium items. We reserve the right to not ship to any country or location which may pose a problem for our customers receiving their product. A full refund will be issued in these cases.

2. **Shipping Costs:**
- Shipping costs are calculated at checkout based on the destination and the weight of the items in your order.

3. **Duties, Fees, Taxes, and Levies:**
- Please note that Palmyra Products Inc. is not responsible for any duties, fees, taxes, or levies incurred upon the importation of our products to your country. It is the buyer's responsibility to research and be aware of these potential additional costs.

4. **Processing Time:**
- In most cases, orders will be processed within 1 business day of being placed. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

5. **Shipping Methods:**
- We utilize reliable and stable shipping carriers to ensure your orders are delivered securely and promptly. You will be provided with tracking information once your order has been dispatched.

6. **Delivery Times:**
- Estimated delivery times vary depending on the destination. Factors such as customs clearance and local postal services may affect the delivery schedule.

7. **Order Tracking:**
- To track your order, please use the provided tracking number on our website or the carrier's tracking portal.

8. **Lost or Delayed Shipments:**
- While we strive to provide accurate shipping estimates, Palmyra Products Inc. is not liable for any lost or delayed shipments. If you encounter any issues, please contact the shipping carrier for assistance.

9. **Delivery Address:**
- It is the buyer's responsibility to provide a correct and complete delivery address. Palmyra Products Inc. is not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer.

10. **Contact Us:**
- If you have any questions or concerns regarding our shipping policy, please contact us at contact@palmyraproducts.com

By placing an order with Palmyra Products Inc., you agree to the terms outlined in this Shipping Policy. Thank you for choosing us for your cigar and golf accessory needs.